Boston Sense
What would make sense here?
We turn intent into a solution before implementation choices harden. We define how experience, workflow, human involvement, data, and technology should come together, while keeping the original outcome visible. The AI question at this stage is placement: where should intelligence, automation and human judgment sit in the workflow?
See pricingWhat this covers
Sense
- Solution definition
- Service blueprint and workflow redesign
- Human versus AI task allocation
- AI-assisted workflows
- Agentic workflows
- Human-in-the-loop design
- Autonomy boundaries
- Escalation paths
- Preserving human agency
- Defining where human accountability must remain
- Keeping original intent visible through implementation
What should humans do? What should AI do? And how should the system between them work? This is Work & AI Redesign, not process automation with a new label.
How we examine it
A proportionate method
- 01Human versus AI task allocation
- 02Workflow redesign
- 03Agentic workflows
- 04Human-in-the-loop design
- 05Autonomy boundaries
- 06Escalation paths
Typical deliverable
A defined solution with workflow, human involvement, data and success criteria made explicit.
Limitations
Solution definition precedes implementation; it does not by itself validate technical feasibility at production scale.
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